Safety Management of Port Operations-ESG Sustainability, Taiwan International Ports Corporation, Ltd.

Safety Management of Port Operations

As an operator of international commercial ports, TIPC is committed to maintaining the safety of terminal operations and ensuring the efficient stevedoring, storage, and transshipment operations. The Company conducts its operations in accordance with the Commercial Port Law and the TIPC Operating Principles for Port Terminal Operations. To mitigate potential safety risks associated with port operations and service delivery, the Company implements measures such as operational traffic flow planning and port-area guidance signs. In 2025, all port operations were conducted in compliance with applicable regulations, and the Company continued to monitor and enhance service safety and the operational environment. During the reporting year, there were no incidents of non-compliance with regulations concerning customer health and safety, product and service information, or labeling requirements. In addition, the Company recorded no cases of non-compliance related to marketing communications regulations. Specific measures implemented are outlined below:

Safety Management Item	Management Measures
Fire Safety Inspections of operating premises	In accordance with Article 15 of the Enforcement Rules of the Fire Services Act, fire drills are conducted every six months. In 2025, one self-administered fire drill was conducted in each half of the year (June 18 and December 9).
Fire Safety Inspections of operating premises	In accordance with Article 5 of the Regulations Governing Fire Safety Equipment Inspections and Reporting, fire safety equipment inspections and reporting are conducted once annually. The 2025 inspection and reporting of fire safety equipment in operating premises was completed on May 28.
Safety procedures for ferry passengers	Passenger clearance operations are conducted in accordance with the "Standard Operating Procedures for Passenger Boarding, Disembarking, and Customs Clearance". In the event of a facility or equipment breakdown, the "Emergency Contact and Public Statement Protocol for Passenger Vessel Clearance Facility Malfunctions within Taiwan Ports" is immediately activated to coordinate responsive measures with the emergency contacts of each CIQS unit. Upon the berthing of passenger ferries, the port provides comprehensive services for passenger boarding, disembarking, and customs clearance. To guarantee service safety, terminal personnel thoroughly inspect facilities, equipment, and the customs clearance environment prior to the berthing of passenger ships. During berthing, staff maintain order throughout the clearance process, providing real-time management and reporting of any unexpected on-site incidents.
Safety Operations for Port Operators	To safeguard the security of public facilities, routine inspections are conducted in accordance with the TIPC Guidelines for Inspection, Examination, and Maintenance Responsibilities for Various Facilities. All inspection records are systematically archived in the TIPC Port Facility Maintenance Management System. Furthermore, the " Inspection Procedures for Cruise terminals and Gantry Cranes" have been established to govern periodic inspections of cruise terminals and gantry cranes. The headquarters and branch offices also conduct inspections, testing, and maintenance auditing operations to strengthen facility safety management.
Note: TIPC’s primary services encompass port operational management and passenger services. Safety assessments cover both service venue safety management and port public infrastructure security. In 2025, the health and safety impact assessment coverage rate for relevant services reached 100%.

TIPC has established comprehensive port safety management mechanisms across its nine ports, covering facility inspection and maintenance, cargo-handling safety management, traffic flow and operational order management within port areas, as well as cruise/passenger terminal and Customs clearance security. These measures are designed to ensure safe port operations and maintain high-quality passenger services. In accordance with applicable operating procedures and management requirements, each port implements routine inspections, operational controls, and safety management measures, while continuously strengthening the safety of port operations and service environments.

Note:
The port safety management measures include:

Facility Inspection and Maintenance – Routine inspections of public facilities, maintenance management system records, and equipment inspections.
Cargo Handling Safety Management – Implementation of terminal cargo-handling safety requirements, vessel-by-vessel inspections, and safety audits.
Port Traffic Flow and Order Management – Management of port signage, traffic flow planning, and operational order within port areas.
Passenger Facilities and Customs clearance Security – Passenger flow management, Customs clearance security measures, and cruise terminal facility management.

Passenger Flow Planning and Route Verification (1)

Passenger Flow Planning and Route Verification (2)

Disaster Prevention and Rescue Plan

In addition to maintaining a strong focus on its core port business and service quality enhancement, TIPC is committed to fostering a safe, resilient, and environmentally sustainable port operating environment that balances economic development, safety, and environmental stewardship. However, the increasing frequency and intensity of extreme weather events associated with global climate change, together with the ongoing electrification, automation, unmanned operation, and upscaling of port facilities and equipment, have heightened the complexity and potential impact of various disaster risks. Recognizing the sudden and unpredictable nature of disasters, TIPC has established a Disaster Prevention and Response Plan covering all phases of disaster management, including mitigation, preparedness, emergency response, and recovery. The plan also incorporates emerging risks such as climate change and public health emergencies.

In addition, through joint exercises and audit mechanisms conducted in cooperation with the Maritime and Port
Bureau, Ministry of Transportation and Communications, TIPC regularly reviews and updates its emergency response plans. Under its internal control framework, the Company also conducts periodic reviews of crisis response standard operating procedures (SOPs), notification mechanisms, and post-incident follow-up processes. Through continuous risk assessment and performance evaluation, TIPC strengthens port safety management and emergency response capabilities, thereby minimizing potential loss of life and property, safeguarding port operations, and supporting long-term sustainable development.

To manage occupational safety risks and achieve its disaster prevention and risk reduction objectives, TIPC has
implemented the following occupational safety and health management programs:

Management Program	Implementation Measures
Safety Education and Training	Utilizing VR (Virtual Reality) technology for sensory education and training in occupational safety and health. This allows individuals to experience the risks and hazards associated with unsafe environments or behaviors, thereby enhancing training impressions and increasing safety awareness.
Occupational Safety and Health Management Plan	Developing the annual occupational safety and health management plan, maintaining safety and health management goals/programs, and implementing measures to achieve occupational safety and health performance control for the company's employees and contractors.
Supervision and Audits	Conducting unannounced inspections of high-risk operations, provide safety and health coaching for port cargo handling operations, perform OHS supervision for active construction projects, and utilize the statistical metrics and analytical results from the Occupational Safety and Health Cloud.
Occupational Accident Prevention	Implementing hazard prevention plans and reduce operational risks through risk assessments, safety awareness programs, self-management practices, construction safety controls, and performance reviews.
Continuous Improvement	Using the PDCA (Plan-Do-Check-Act) management cycle mechanism of the occupational safety and health management system to identify potential hazards in the working environment. Through continuous improvement, risks are reduced to an acceptable level and compliance with relevant regulations is achieved, ultimately enhancing safety and health management performance.

Digitalization of Port and Terminal Operations

In accordance with the Commercial Port Law and the Regulations on Port Services at Commercial Ports, TIPC has
established regulations governing the application and use of port access permits to manage the entry of personnel and vehicles into port areas. The regulations clearly prohibit the unauthorized transfer or lending of permits in order to maintain port security and operational order.

To enhance inspection efficiency and strengthen security management, TIPC continues to advance the digitalization of access control by implementing the Access Permit Management System and the Automated Gate System. Electronic records are retained for all personnel and vehicle movements entering and exiting port areas. The system is also integrated with the National Police Agency's stolen vehicle and wanted person databases through API connections, enabling real-time verification. When anomalies are detected, the system can immediately generate alerts, issue notifications, and automatically revoke the relevant access permit.

In addition, TIPC monitors daily abnormal access record ratios across its ports to better understand permit usage patterns and identify opportunities for further management improvements. To facilitate implementation of the new system, the Company organized multiple awareness and outreach sessions beginning in January 2023, and formally launched the new access control framework on April 6, 2023. In 2025, TIPC held eight access permit forums and issued 31,837 port access permits, further enhancing the effectiveness of smart security management across Taiwan's port cluster.

Smart-Driven Operations and Intelligent Monitoring: TIPC Ushering in a New Digital Era

TIPC has launched the Online Port Work Application System, enabling port operators to monitor project progress in real time and report on-site conditions through a mobile application with photo-upload functionality, significantly improving operational efficiency. Through the newly implemented system, project information can be submitted electronically from application through completion, ensuring a single-point data submission process and full transparency throughout project execution while minimizing repetitive administrative work. Construction locations are displayed on a digital map, with different colors used to identify responsible contractors and project progress status. In addition, as-built drawings are systematically archived, allowing information to be easily retrieved and traced when needed. Beyond enhancing overall operational efficiency, the system also helps reduce the risk of accidental damage to underground utilities during construction and minimizes occupational safety incidents.