2024 Performance Highlights (G)

• Work Safety:

1. All automated gate sentries in Taiwan's port clusters have been equipped with AI recognition technology, improving vehicle recognition rates and shortening vehicle clearance times from 4 minutes to 10 seconds. This has improved the safety and efficiency of traffic flow and reduced carbon emissions by approximately 2,871 metric tons of CO₂e per year.
2. Safety controls for critical port infrastructure have been upgraded through the use of smart CCTV monitoring, sensor deployment, and AI image recognition to detect and report abnormal conditions in real time.

• Operational efficiency:

1. Establish a ‘Port Operations Control Center’ to integrate environmental information and operational dynamics, provide information on emergency incidents, and improve the efficiency of decision-making in emergency response.
2. Establish an ‘Business Intelligence Platform’ to aggregate millions of bits of operational data, provide visualized analysis charts, and improve the corporation’s operational decision-making capabilities.

• In terms of service quality, the ‘Port Construction Application and Management System’ was launched at Taichung Port, introducing digitalized application services, thereby enhancing operational review efficiency. The estimated annual paper savings based on service application volumes amount to approximately 83,210 sheets, equivalent to preserving 10 trees and reducing carbon emissions by approximately 1.5 tonnes of CO₂e (1,497,780 grams), achieving energy conservation and carbon reduction.
• In terms of environmental sustainability, in line with the national net-zero carbon emissions policy, a ‘smart energy management system’ has been established to enable real-time monitoring of energy usage and promote optimisation of energy usage.
• Website redesign and optimization:

1. Improve the information architecture of the official website.
2. Adopt Responsive Web Design (RWD).
3. Upgrade the accessibility badge (from A to AA).

• Digitalization of port operations:

1. As of 31 December 2024, 328,154 electronic permits have been issued.
2. The existing‘ permit management system’ and‘ automated gate system’ use digital recording technology to assist maritime police in carrying out inspection and control operations at checkpoints.
3. Each branch has convened annual seminars with local port police teams to discuss on measures to improve permit management practices and control station equipment. A total of eight such seminars were held in 2024.

Comply with the SDGs

• SDG8【SDG 8.2；8.4】
• SDG9【SDG 9.4；9.5；9.8】

Management Policy

Covered material topics

• Business model optimisation and innovation

Policy

• Smart Port Development

Management Evaluation System

• Smart Port Development【Smart Ports and Digitalized Operations Management】

Smart Port Development

In order to continue to promote smart port development, three major development strategies have been formulated, focusing on the "deployment of smart infrastructures in Taiwan ports", "integration and analysis of value added operational data", and "application of innovative technologies in experimental fields", so as to complement the intelligent facilities and promote the implementation of various emerging technology technologies at each port.

Smart Port Development Framework of Taiwan Port Cluster

Smart Ports and Digitalized Operations Management

TIPC has a dedicated unit responsible for coordinating the development planning and management of smart port projects, as well as monitoring their progress. Quarterly meetings are held with the smart port promotion group to ensure that the direction of smart port development and project progress are in line with the plan. The evaluation and management mechanism includes KPI performance reviews and project discussions at smart port promotion group meetings.

Communication Platform Optimization - TIPC Global Information Network Revamp and Optimization Methods and Strategies

To enhance user experience and brand image, TIPC will revamp the website's visual design and perform Search Engine Optimization (SEO) to improve information accessibility and usability. A full backup will be made prior to the revamp, and parallel testing will be conducted to ensure system stability and security. Security scans and performance monitoring will also be performed to comprehensively improve website quality and reliability. In the event of operational issues, the port authority will activate backup mechanisms and strengthen cybersecurity measures. The port authority is committed to continuously enhancing the professionalism and operational efficiency of its website to improve user experience and trust.

Working with Port Area Businesses on Digital Transformation - Port industry Digital Transformation Incentive Program 

In order to encourage maritime ecosystem-related industries to embrace digital transformation, TIPC is offering substantial incentives and subsidies to assist port vendors in introducing innovative digital services. The 2024 ‘Port Business Digital Transformation Incentive Program’ has received 11 proposals covering areas such as cargo and container yard operations, warehousing, and tourism facilities, facilitating the overall digital transformation and service upgrade of Taiwan port cluster.

Showcasing Smart Port Achievements

In order to drive the digital transformation among ports, TIPC continues to integrate technological applications with business development needs, formulating and implementing various smart development initiatives. To showcase the phased achievements of the Smart Port flagship programmer, TIPC participated in ‘2024 Smart City Summit and Expo exhibition’ from March 21 to 23, 2024. During the exhibition, the company also participated in the ‘2024 Smart Harbors Forum’ hosted by Kaohsiung City Government, sharing forward-thinking insights on the development of smart and sustainable ports. On April 23, 2024, in collaboration with Taoyuan International Airport Corporation, TIPC co-hosted the ‘2024 Smart Logistics International Forum’ organized by Ministry of Transportation and Communications, focusing on technological innovation trends and envisioning the future of international sea-air logistics development.

Smart Port - Kaohsiung Port Seventh Container Terminal Fully Operational

As part of efforts to enhance the global competitiveness of Kaohsiung Port and address the global trends towards larger vessels and smarter ports, the ‘Kaohsiung Port Seventh Container Terminal Project’ was launched in 2019 to develop an automated and smart container terminal to improve operational efficiency. The Seventh Container Terminal has a water depth of 18 meters, capable of accommodating four 24,000 TEU-class container ships—the current largest in the world—for simultaneous berthing and cargo handling. It features Taiwan's first remotely controlled (Re-mote) autonomous gantry cranes, fully automated portal cranes, and smart customs clearance lanes for container trucks. Additionally, it incorporates an independent 5G system and an IoT network covering the entire site, leveraging modern facilities to provide convenient warehousing services. The Seventh Container Terminal project, spanning two phases over more than four years, officially commenced full operations in July 2024, marking one of the most significant milestones in the history of Kaohsiung Port.